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Twillory FAQs and Help Center logo

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How fast is your shipping?Updated 3 months ago

We generally process and ship orders within 2-4 business days of the order being placed. Our standard / free shipping takes around 4-9 days shipped anywhere in the US. 

If you require faster delivery, we offer an upgrade to our 3-5 day shipping for a flat fee of $9.95 for orders $139+, and if you’re really in a hurry, choose the 2-3 day shipping option (delivery on business days only, and only available for smaller orders) starting at $49.95. You can pick your preferred option and calculate associated costs on the checkout page. Please be aware that our shipping window closes at 10AM daily.

Orders above $600 are considered to be high value orders, and can only be shipped signature required. We offer two types of shipping for high value orders: UPS Ground (which is free of charge), and 2-3 day shipping ($89.95).

Shipping to Alaska, Hawai'i, and International destinations are not included as part of our free shipping and returns, and is covered by the customer at checkout.

Please note: In times when our warehouse experiences higher than regular order volume (ex. Mondays or during a major sale), orders may take an additional 1-2 business day to process. Shipping times are calculated based on when the order has been fulfilled and shipped, not when the order was placed. We are not responsible for delays in shipping when an order is sent using our free shipping.

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