Shipping
Everything you wanted to know about Twillory's shipping
How much is shipping, and how long will it take for my Twills to arrive?
We offer free shipping for orders headed to destinations within the contiguous US! Shipping to Alaska, Hawai'i, and international destinations (such as the UK) are not included as part of our free shipping, and will be calculated at checkout. We gene
Do you ship to the UK and other international destinations?
We do! We’ve partnered with Passport, an international logistics company, to securely ship our Twills to most locations around the globe. They’ve created a smart interface for our site that senses your location via your IP address and changes our sit
What carriers do you use to ship?
Our current third party logistics partner uses an algorithm that takes into account a number of factors in order to determine the best shipping method to get your Twills to you ASAP. At this time, we are not able to guarantee a specific shipping meth
I haven’t received my package yet / tracking shows my package was delivered, but it isn’t there. What should I do?
Oh no! Looks like there may have been an issue in transit, or perhaps someone else had their eye on your Twills. Please reach out to us at [email protected] and a Customer Happiness person can look into this for you ASAP.
Do you ship to the EU?
Yes, we ship to the EU. To get your order to you, we've partnered with Passport Shipping, who will be the Seller for all orders to the EU for orders €150 and Under.